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Furama Resort Danang has been voted as one of the 25 best family hotels in Asia in 14th SmartTravelAsia.com's Best in Travel Poll 2017.

Smart Travel Asia is the region's dedicated online travel magazine based in Hong Kong with over 15 years of operation and 1.2 million readers worldwide. The annual poll conducted from May until June 2017 by Smart Travel Asia based on 3 key factors: family-friendly level, customers' feedbacks and the hotels' quality of services including shopping, spas or weddings.

"Hot 25 Family Hotel 2017" is a brand new category carried out in response to readers' demand with the voters being global frequent travellers with substantial hands-on travel experiences. Only travellers who had taken at least 12 flights a year and an average annual income of over US$156,000 were eligible to vote.

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Furama Resort Danang has upgraded its renowned International Convention Palace while promptly finishing the construction of Ariyana Convention Centre (ACC) in order to welcome the upcoming APEC summit in November 2017.

With a total budget of VND 4.5 billion, the renovated construction of the International Convention Palace started in July with 10 different categories is expected to finish with all the furniture being re-painted to enhance the centre's brightness. Some significant adjustments include installing a high-capacity conference room sound system which costs more than VND 600 million; setting up a soundproof system and utilizing technical boxes to reduce parasitic noise; modernizing the security monitoring system with more cameras. In addition, the central air conditioning and chiller systems which cost nearly VND 2 billion are also installed along with the re-designing of the water system and the light system. Meanwhile, the VIP anteroom with new facilities is expanded and the kitchen system is also re-built with a double increase in the capacity of service, capable of holding five-star events, buffet parties for 1,000 guests at the same time.

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FURAMA RESORT DEPLOYS DANANG’S CIVILISED BEHAVIOUR IN TOURISM ACTIVITIES

Furama Resort is deploying Danang's newly enforced civilized behaviour rules in an apparent bid to help maintain the city's reputation as a safe and friendly destination for both domestic and international tourists.

The Culinary Beach Resort Furama Danang has introduced these rules of behavior to all its employees. The set of rules are applied to three groups, including individuals and organizations working in the city's tourism sector; local residents; and domestic and international tourists. These code of conduct are expected to "make the relationship between the city and its tourists better," according to the Danang municipal tourism department.

Individuals and organizations working for and in the tourism industry must respect vacationers and treat them with a friendly attitude, according to the rules. They must always be ready to say "hello, sorry, please, thank you, goodbye and see you again," and be honest and assist to tourists at all levels. Local tourism service providers must not disturb holidaymakers, rip them off, or sell products with substandard quality or dubious origins to them.

Da Nang residents, meanwhile, must be respectful, helpful and enthusiastic when in contact with tourists, and not destroy the city's nature or tourist attractions, the code says. They are also required to avoid such misbehaviours as splitting, littering or urinating in public.

The city also calls for appropriate manners from its visitors. Those who visit Viet Nam's central hub must respect its culture, customs and traditions to avoid damaging the city's nature, public assets and tourism spots.

"The code of conduct is intended to build up a habit to have polite, friendly and cultured behaviours among the Da Nang tourism industry insiders," the tourism department said. "It will also help create a good impression and image of Da Nang."

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