Room Directory
GUEST SERVICE INFORMATION
Dear Valued Guest,
A very warm welcome to the Furama Resort & Villas , Danang and we are honoured that you have chosen our resort for your stay. Our commitment to excellence in service and exceeding our guests expectations are our main concerns. We are constantly trying to anticipate your needs, however, if there is anything that we have overlooked, please do let us know. We truly hope that your stay will be as relaxing as comfortable.
Our Hospitality Promise: Making your stay a complete and a truly special experience is our goal. If you encounter any concerns while staying with us, please contact the Front Desk immediately to allow us the opportunity to correct the situation. For direct service, you may contact the Manager on duty, or me directly, by dialling the extension 3000. Again, thank you for choosing the Furama Resort & Villas for your visit to Danang and the Central Coast of Vietnam. My dedicated team members and myself are delighted to have you with us and look forward to be your host ‘par excellence’.
Sincerely !
Gentzsch Andre Pierre
General Manager
For our guest’s comfort, we provide a safe swimming area marked by colored flags and for your safety, we provide highly trained lifeguard within the marked area. You are kindly asked to observe the colored flags positioned on the beach which indicate the water conditions as follows:
– Yellow/red flags: Swim in between the two flags
– Red flag: No swimming
Night swimming is not permitted.
Lifeguards are on duty from 06:00am. to 06:00pm.
Operating hours: From 9:00 am to 6:00 pm
Should you wish to have breakfast in privacy, Room Service provides a Vietnamese or Continental breakfast set at an additional charge. To place an order, please call Room Service where our experienced team member will be glad to take your order daily from 6.30am to 10:30am
Operating hours: From 7:00am. to 10:00pm.
Operating hours: From 9:00am to 6:00am
Only for expats, foreign visitors and overseas Vietnamese
at a complimentary basis. Additional coffees and teas are available through room service via Ext. 12
In case of emergency, please contact the Operator.
EMERGENCY TELEPHONE NUMBERS:
After Hours Medical Clinic: Please contact reception for further assistance
Police : 0236.113
Hospital:0236.115
Fire brigade:0236.114
The Furama Fire Team is established and licensed by the local Fire Brigade Police. All “Fire Exit” lights are installed along the corridors and public areas. If you discover a fire either in your room or in another area of the resort, please follow these procedures:
• Look at the Fire escape map attached on the door inside your room at resort hotel
• Don’t panic.
• Notify the Operator by dialing “0”.
Evacuation Procedures:
• Vacate your room, taking your key card with you and close the door behind you
• Do not use the LIFTS (Elevators)
• Leave the building immediately via the nearest Fire Staircases or following the directions of hotel staff members to the Assembly Points.
• The Assembly Points are located both, on the BEACH and at the HOTEL’S CAR PARK.
The Fitness Centre is located at the ground floor
Shape up in our Fitness Centre, you will find a wide range of Nautilus and free weights as well as many different cardiovascular equipments for exercising.
Open daily from 06:00 am to 09:00 pm.
• At Furama Villas:
The Fitness Centre is located at the Furama Villas.
Shape up in our Fitness Centre, you will find a wide range of Nautilus and free weights as well as many different cardiovascular equipments for exercising.
Open daily from 06:00 am to 09:00 pm.
1. Montgomerie Links
– Adress : Sơn Trà , Dien Duong, Quang Nam province
– Telephone Number: 0235.3941942
– Distance from hotel: Around 10 minutes
2. Danang Golf Club
– Adress : Son Tra, Dien Ngoc, Da Nang
– Telephone Number:0236.3958112
– Distance from hotel:Around 10 minutes
3. Laguna Golf Club
– Adress : Phu Loc District
– Telephone Number:0234-3695800
– Distance from hotel:Around 80 minutes
4. Ba Na Hills Golf Club
– Address: An Son, Hoa Ninh, Hoa Vang, Danang
– Telephone: +84 236 392 4888
– Distance from hotel: Around 45 minute
Have you ever thought how many tons of towels are unnecessarily washed everyday in Hotels throughout the world and how the washing powder causes problems for our water supply?
Please decide for yourself:
Towels on the floor mean – “Please change them!”
Towels on the towel rack mean –
“I will be using them again, for a healthy environment!”
To protect environment, we change bedsheets every 3 days. If you need them to be changed daily, please put freeda fish on the bed or call Housekeeping
Please return your keycard to the Front Desk upon check-out. Each villa key card can be set-up to access all bedrooms or a bedroom. If you would like to change the set-up, please contact Villa reception.
Open daily from 8:30 am to 6:00 pm, excepted Friday and Saturday from 8:30am to 9:00pm.
For babysitting services , please contact the Tour Desk via number 3777 or Kid Club to make reservation at least 2h to 4h inadvance for well – arranged .
Same day service : All garments collected before 10:00am will be returned the same day.
Express service: All garments collected after 10:00am but before 7:00pm will be returned the same day with a surcharge of 50%.
Medical Center hours: daily from 08:00 am to 05:00 pm except Saturday afternoon and Sunday. Charges can be signed to your room number.
Our website address is www.furamavietnam.com.
For future Reservations with us, please contact reservation@furamavietnam.com
Please contact Housekeeping office if you like to request a special time.
Operating hours: from 6:00 pm to 10:00 pm daily.
Operating hours : From 06:30 am to 10:30am for Breakfast and it will change bases on occupancy at the villas.
Operating hours: From 8:00am. to midnight.
Operating hours: From 9:00 am. to 6:00 pm.
Operating hours : From 09:00am to 09:00pm daily
Operating hours: From 9:00am to 6:00 pm
A creative menu of international and local cuisines is available and will be promptly delivered to your room.
Operating hours: From 6:30am to mid night.
Late night dishes are available from 22:30pm to 06:00 am next morning .
Kindly contact the Front Desk at ext. 10.
Operating hours: From 8:00 am to 9:00 pm
Should you wish to post something or need more information, please contact our PR Department at extention 3338.
Daily opening hours: 09:00am to 10:00pm.
Operating hours: From 9:00 am to 10:00 pm.
Operating hours: From 9:00 am to 10:00 pm.
• For room to room calls at the Villas – press “0” for operator
• For outside calls – press “9” followed by the telephone number.
• For oversea calls (IDD) – press “9” then “00” followed by the country code, the area code and the telephone number.
Example: if calling 235-6450 in New York, USA dial 9-00-1-212-235-6450.
Telephone charges are based on the published rates of the Vietnam Telecommunication company. A margin of 10% for government taxes is added.
Note: please make sure that the receiver of your telephone is placed correctly on its cradle after completing your call. Additional charges may occur if the call is not disconnected properly.
Country Codes:
For additional country codes, kindly contact the Telephone Operator.
Telephone Extensions:
Open daily from 06.00am to 08.00pm.
Open daily from 06.00am to 08.00pm.
Visitors are not permitted in Guest Rooms after 10:00pm or before 8:00am unless they open another guest room.
Maximum visitors are 2.
Unregistered visitors are not permitted in rooms during these times as per the laws of Vietnam.