Da Nang Tourism Embraces a New Shift in Financial Technology Application
As one of the first entities in Da Nang to participate as a pilot location for the Basal Pay solution within a controlled testing framework, Furama Resort Da Nang continues to affirm its pioneering spirit of innovation, integrating the needs of international tourists into the process of applying financial technology in tourism services.
At the memorandum of understanding signing ceremony, the organizers introduced 10 Basal Pay experience zones in Da Nang, within the framework of piloting financial technology solutions for digital tourism.
Digital transformation is expanding into many aspects of the travel journey, from searching for information and booking rooms to experiencing and using services at the destination. In this process, digital financial utilities open new approaches for the Da Nang tourism and hotel industry, aiming for transaction convenience and the ability to meet the increasingly diverse consumption habits of international tourists.
On October 16, 2026, at the workshop “Crypto Asset Sandbox: A New Growth Driver for Da Nang Digital Tourism”, Furama Resort Da Nang participated in signing a Memorandum of Understanding for cooperation related to the Basal Pay solution. This activity marks the specific participation of the resort enterprise in connecting financial technology with the actual service environment, within a controlled testing scope.
Representative of Furama Resort Da Nang – General Manager Nguyen Duc Quynh along with representatives of participating units signed the Memorandum of Understanding at the workshop “Crypto Asset Sandbox: A New Growth Driver for Da Nang Digital Tourism”
Proactively Innovating from Practical Guest Service
For international tourists, a convenient vacation is created from many details: easy access to information, choosing suitable services, receiving timely support, and performing clear, seamless transactions. Each of these experiences contributes to the perception of service quality and the friendliness of the destination.
Directly welcoming and serving international guests, Furama Resort Da Nang is well-positioned to record these needs in daily operations. Differences in technology usage habits, transaction methods, and support needs between markets require businesses to regularly update their approach while maintaining service quality.
Participating early as a pilot location for Basal Pay demonstrates Furama Resort Da Nang’s proactivity in the face of these changes. According to the introduction at the workshop, the solution aims to support international tourists in converting legal digital assets into Vietnamese Dong to use services at the destination. As a pilot site, Furama Resort Da Nang contributes to bringing the solution closer to real-world usage contexts, creating a basis for recording feedback and assessing suitability during the guest service process.
According to the content introduced at the workshop, Basal Pay aims to support international tourists in converting legal digital assets into Vietnamese Dong to use services at the destination. Furama Resort Da Nang participates as a pilot site, contributing to creating an environment for the technology developer to access real-world usage needs.
Bringing the Hotel Business Perspective into the Innovation Process
A new application when entering a hotel environment needs to be considered within the entire service process. Convenience for the user must go hand-in-hand with team coordination, clear support procedures, and suitability for operational activities.
This is also the value that accommodation businesses can contribute to the technology testing process. Experience in interacting with guests helps identify situations that a solution needs to address, from usage instructions to handling arising issues. Such feedback is the basis for parties to continue perfecting the solution within the permitted scope.
At the workshop’s round-table discussion, Mr. Le Van Tung, Chief Financial Officer and Chief Accountant of Bac My An Tourism Joint Stock Company, participated in exchanges with representatives in the technology and digital asset sectors. Participation from the financial management perspective of a tourism business contributes to connecting the innovation story with specific requirements in business operations and guest service.
For Furama Resort Da Nang, the pioneering role is thus demonstrated through both connecting cooperation and participating in professional dialogue. Bringing operational experience into the exchange process helps the business be more proactive in approaching technology, while contributing to shaping applications with practical value for the hotel industry.
Mr. Le Van Tung, Chief Financial Officer and Chief Accountant of Bac My An Tourism Joint Stock Company, participated in the discussion session, contributing perspectives from a tourism business on financial technology applications, demonstrating Furama Resort Da Nang’s proactivity in connecting innovation with operational requirements and guest experience.
Contributing to Enhancing the Quality of the Destination Experience
The quality of digital tourism is most clearly felt when tourists use services more easily and businesses serve more effectively. To achieve this, the innovation process requires coordination between technology developers and businesses directly welcoming guests.
Furama Resort Da Nang’s participation in the pilot opens opportunities to connect both sides of this process. Tourist needs are approached from reality, while technology solutions have more context to evaluate convenience and the ability to meet service requirements. Implementation content will need to comply with the scope, testing conditions, and guidance of competent authorities.
Within the Furama – Ariyana Da Nang International Tourism Complex, where resort, culinary, and convention activities connect, the guest experience is always linked to various service needs. This is the context to clearly see the significance of improvements capable of creating seamless convenience throughout the journey, from staying to exploring and enjoying the destination.
Furama – Ariyana Da Nang International Tourism Complex connects resort, culinary, and convention services, accompanying the city in enhancing guest experiences and developing digital tourism.
By participating early in the pilot, Furama Resort Da Nang continues to demonstrate an innovation orientation linked to service quality. The Memorandum of Understanding is the starting point for the business and its partners to bring new ideas into the actual evaluation process, with the guest experience at the center.
The proactivity of the hotel business also contributes to creating a foundation for the shift in Da Nang tourism. When technology is developed from practical needs and evaluated within an appropriate framework, new utilities can step-by-step contribute to a convenient, modern destination that better meets the expectations of international tourists.
